Microsoft’s 2024 Wave 1 Release is currently in progress with dozens of new updates and features already available for use. To help you take advantage of these new features, we’ve gone through all the newly released Dynamics 365 Customer Service capabilities and put together a brief webinar focusing on the ones we think would be…
Microsoft Power Pages, part of the Power Platform, allows organizations to develop public-facing websites utilizing the Dataverse as its database. While Microsoft Power Pages has come a long way since its inception as Adxstudio, certain features are not yet built into the Power Pages design studio. One of these features is full control…
The previous article is here: https://msolenacrm.blog/2024/08/06/power-pages-migrate-standard-data-model-sites-to-enhanced-data-model-part-1/ Let’s complete the upgrade! We are up to Step 4 now: https://learn.microsoft.com/en-us/power-pages/admin/migrate-enhanced-data-model#step-4-update-site-data-model-version-after-successful-data-migration Use the following command update site data model version: pac powerpages migrate-datamodel –webSiteId [WebSiteId-GUID] –updateDatamodelVersion –portalId [Portal-GUID] You are lucky if it works. It didn’t work for us, unfortunately. We received an error and from the log file,…
Over the past couple months Microsoft has been slowly releasing the latest features for Dynamics 365 Sales as part of the 2024 Wave 1 Release. With an emphasis on increasing productivity workflows and better understanding customer needs, these new capabilities are sure to help sellers better connect with prospects and accelerate deals at every stage…
Dynamics 365 Omnichannel for Customer Service provides a robust suite of tools designed to enhance customer experiences across various communication channels such as chat, SMS, email, and phone calls. By integrating these channels into a single platform, Omnichannel allows customer service agents to access all necessary information and maintain context, ensuring seamless and effective interactions.…
A timeless principle says “Success is the meeting point of preparation and opportunity” Team Maplytics has been inculcating this wisdom for years, effectively upgrading our solutions to meet the evolving requirements of efficient field operations. As we progress through the year, we’re excited to introduce our latest advancements in integrated maps within Dynamics 365, Dataverse,…
Disqualify a Lead in Dynamics 365 and Power Apps and provide detailed reasons why using our new and improved Lead Qualification module. https://www.crmsoftwareblog.com/wp-content/uploads/A-Better-Way-to-Disqualify-a-Lead.mp4 Transcript This is Steve Pestillo from P2 Automation. In a previous video, we showed you a better way to qualify a lead. Here we’ll show you a better way to disqualify a…
Understand the fundamentals of revenue architecture and take a deep dive in the key components of a successful revenue growth strategy. Author: congruentX Growth isn’t just about winning new customers—it’s about rethinking how you generate revenue altogether. Imagine transforming your traditional sales funnel into a dynamic, holistic strategy that not only captures new leads but also…
https://www.crmsoftwareblog.com/wp-content/uploads/How-Constant-Iteration-Leads-to-CRM-Success-_-CRM-Strategy-1.mp4 Secure Your Spot Now Click here to learn about our 5-week implementation program! In today’s fast-paced business world, having a CRM system is more important than ever. But the real benefits come from making it a long-term part of your business. To make CRM a powerful asset for your team and transform your business…
If you’re frustrated with the limitations of qualifying a Lead in Dynamics 365 and Power Apps, we’ve found a better way. https://www.crmsoftwareblog.com/wp-content/uploads/A-Better-Way-to-Qualify-a-Lead.mp4 Transcript This is Steve Pestillo from P2 Automation. So we finally did it. After working with Microsoft Dynamics CRM for the past 18 years, and being frustrated with the Lead Qualification Process, we…