Seamless Multichannel Experience for Customer Service: Dynamics 365 Portal and Omnichannel

In today’s digital age, customer expectations have evolved dramatically, and businesses must adapt to deliver consistent and personalized experiences across various communication channels. Dynamics 365 Portal, a powerful self-service platform, when integrated with Omnichannel for Customer Service, can help organizations achieve just that. In this blog post, we will explore the potential of this dynamic…

How to Search Across Multiple Canvas App Tables

    Canvas apps are a great tool that empowers citizen developers and professional developers alike to quickly build custom applications that meet specific business needs. However, like most things, it isn’t perfect. One limitation is the built-in search functionality. Which limits users to only being able to search for columns on the base table…

Building Custom Apps with Dynamics 365 Portal: Extending Functionality Beyond Out of the Box Features

Dynamics 365 Portal provides a robust self-service platform that empowers businesses to enhance customer engagement and streamline processes. While the out-of-the-box features offer significant capabilities, sometimes organizations require custom solutions tailored to their specific needs. In this blog post, we will explore how businesses can build custom apps with Dynamics 365 Portal and extend its…

How to Create the Automated Plugin in the Dataverse Environment?

Dataverse Accelerator is a new Experimental feature released by Microsoft to use the low-code plug-ins in the Dataverse environment. Low-code plug-ins are reusable, server-side synchronous business logic workflows that executes in real time. In this article, will explain the step-by-step process of creating the Automated Plugin in the Dataverse Environment. Scenario: Check for the Description field on Pre-Update…

Unlocking Power Pages: The low-code platform for building modern, responsive websites

  Introducing Microsoft Power Pages, the user-friendly and customizable platform within the dynamic Power Platform ecosystem. Say goodbye to cumbersome coding as Power Pages empower businesses to craft tailor-made web portals that meet their unique needs effortlessly. With an intuitive drag-and-drop interface and extensive customization options, creating stunning web portals has never been easier. Seamlessly…

Power Automate: Send approval email to external customer

To remind myself for the future discussions. Thank you very much, Mira! MG #Power automate #Approvals #External Guests Approvals in power automate are very nice interactive feature to process requests and documents! They can be integrated with CDS, SharePoint online and Onedrive. Here is a link to creation of Approvals walk-though when an item is…

Introducing ClickDimensions PowerPack and the Simple Account-Based Sales & Marketing Approach

  Well known as a trailblazer in marketing automation solutions, ClickDimensions recently launched ClickDimensions PowerPack, a game-changing new product set to redefine the landscape of B2B sales and marketing. Designed to address the transformative changes in today’s buying process and to leverage Microsoft’s Power Platform, PowerPack introduces Simple Account-Based Sales & Marketing, a streamlined approach…

KingswaySoft Tools to Ensure Data Integrity of Microsoft Dynamics 365 Products

Dynamics ERP and CRM users know that data integrity is crucial for any organization to manage its business processes and customer relationships effectively. To ensure clean and consistent data within the Dynamics 365 ecosystem, KingswaySoft offers six powerful tools. In this article, we will explore their data quality solutions and discuss their significance in maintaining…