Webinar: How Microsoft Dynamics 365 Project Operations helps win more deals, accelerate project delivery, and maximize profitability!

“It has become an increasing problem with every project we enter”, Nathan sighed. “The stats at the end of project delivery point at over budgeting, less selling, unaccounted expenses, overuse of resources, and whatnot”, he added. “I see! Do you think a single application that can help us manage these facets for every project be…

How to get Environment Variable Value in Dynamics 365 CE using JavaScript?

We might have got a scenario to use the Environment Variable Value in the JavaScript in Dynamics 365 CE. In this article, will explain about retrieving the Environment Variable current Value using JS. Follow the below example. Example: Create an Environment Variable and Show the value on Onload of Account record. 1.Created the below Environment…

Unlocking the Power of Maps in Dynamics 365 CRM: A Comprehensive Guide!

Have you ever considered that your business data has a location aspect that can help you plan better strategies and boost productivity? In today’s competitive business landscape, leveraging locational intelligence has become crucial for gaining insights and making informed decisions. A powerful geo-analytical tool can integrate seamlessly with your CRM system to provide advanced mapping,…

Microsoft 365 Portals for End Users

Here’s a guide with a handy list of essential Microsoft 365 portals. These are all meant for end users and include the corresponding links to save time (and frustration!). The last update of the list was on Jul 18, 2024. Microsoft 365 Portal Name Link / URL App Passwords https://account.activedirectory.windowsazure.com/AppPasswords.aspx AppSource https://store.office.com/redirect.aspx Azure Information Protection…

How CRM for Small Nonprofits Can Measure Implementation Success?

Small nonprofits often face unique challenges in managing their operations and engaging with their donors, volunteers, and beneficiaries. Implementing a Customer Relationship Management (CRM) system can significantly enhance these organizations’ efficiency and effectiveness. But how can small nonprofits measure the success of their CRM implementation? Key Metrics for Nonprofit CRM for Small Organizations   Donor…

Beyond the Sales Funnel: Embracing the Revenue Architecture Bow Tie

Discover how the revenue architecture Bow Tie model enhances customer retention and drives sustainable growth.   Author: congruentX If you’re pouring more and more into your sales funnel and not seeing the growth results you hoped for, it might be time to expand your funnel into a bow tie.   Historically, to grow revenue, businesses have taken…

6 Tips for Managing Dynamics 365 CE and Power Platform Data Storage

  As businesses increasingly rely on Dynamics 365 Customer Engagement (CE) and Power Platform to manage their customer base and daily operations, managing data storage becomes crucial. With the constant influx of data, companies can face additional storage costs or even exceed their storage limits. However, managing storage isn’t as simple as deleting old data.…

Keep Your Data Clean with Duplicate Detection in Dynamics 365

In 2022, we published a series highlighting some of the forgotten or underutilized features in Dynamics 365. One of those features was duplicate detection. This blog post has now been rewritten and updated with the latest information. Duplicate records in Dynamics 365 can be a significant annoyance. They lead to wasted time with redundant phone…

Storage and Data Management Strategies for Dynamics 365 CRM

In modern business operations, Customer Relationship Management (CRM) is more than just accumulating data of prospects and clients; it involves the strategic storage of this information, attachments, and documents. Every decision and every interaction with customers hold valuable insights that can shape future strategies and enhance organizational efficiency. However, the critical question remains: Can our…