Author: Chris Cogentta Artificial Intelligence (AI) AI has become a buzzword in the tech industry, and for good reason. It has the potential to revolutionize the way we work and live. One area where AI is already making a significant impact is in Customer Relationship Management (CRM). In a recent webinar, Chris Cognetta, the CTIO…
If you have been using this system for a while, you are likely aware that Dynamics 365 email attachments can quickly eat up your storage space. This becomes especially relevant when considering the Dynamics 365 storage capacity and the cost of additional storage for that CRM. It’s not just email attachments – even other types…
Field Service is all about the tasks that businesses do, like setting up equipment, fixing it when it breaks, and regular checks to make sure everything’s running smoothly. It’s super important because it helps companies give their customers fast and reliable service. Field Sales, which is about selling directly to the customer, is kind of…
Microsoft Dynamics 365 CRM can help you streamline your sales process and boost your sales performance. However, some of the repetitive tasks, like creating and updating CRM records, take away their time from selling. Almost 40% of employees spend a quarter of their work week on repetitive tasks like manual data entry. Mundane tasks…
Find out how easy it can be to have all of your customer information presented to you on a single “pane of glass” with a Personal Dashboard in Dynamics 365. https://www.crmsoftwareblog.com/wp-content/uploads/Creating-a-Personal-Dashboard.mp4 Transcript This is Steve Pestillo from P2 Automation. In this video, I want to introduce you to Personal Dashboards in Dynamics 365. And here’s…
Microsoft Dynamics 365 CRM is a powerful and flexible solution for managing customer relationships. However, sometimes users may accidentally delete or modify important records and wish they could undo their actions. Unfortunately, Dynamics 365 CRM does not have a built-in Recycle Bin feature that allows users to restore deleted records and undo changes made…
In today’s fast-paced business environment, real-time data integration has become a crucial element for companies striving to stay competitive. KingswaySoft Integration Gateway is an innovative solution that fills this need. This cutting-edge tool enables seamless integration between Dynamics 365 and other software applications by taking advantage of webhooks, empowering businesses with efficient, real-time data connectivity.…
Recently, we have had clients report that after enabling the new Outlook, the Dynamics App for Outlook no longer shows to be able to use Dynamics 365 through Outlook. Below is a screenshot of Outlook after the New Outlook is enabled. In the past, it would show on the ribbon but has now disappeared…
In an era defined by dynamic markets and evolving technologies, the pursuit of operational excellence has taken centre stage. Imagine making your work easier and faster by using workflows that can-do things automatically. This way of working is the main secret to being really good and getting a lot done. When companies use these advanced…
Dynamics 365 is a powerful suite of business applications designed to streamline operations and enhance productivity. However, Microsoft’s recent implementation of a new storage model for Dynamics 365 has introduced significant challenges, with the most glaring issue being a dramatic shift in costs. In this blog post, we delve into the implications of…